Agentpoint does not support FTP as it is an insecure and rather old protocol. Instead we support SFTP (Secure FTP) which is very similar to FTP but is a new modern protocol with full encryption of all data sent. Most good FTP clients such as Filezilla support SFTP.
We also do not support using your website domain name for SFTP access, you must connect to sftp.agentpoint.com.au to log in successfully.
In your FTP client, use the following settings:
Protocol |
SFTP |
Hostname |
sftp.agentpoint.com.au |
Username |
<see your account> |
Password |
<see your account> |